Pilotage
As a marine pilot, you have enough responsibility already without having to constantly check in for updates to ship schedules. As a dispatcher, you are the center of port ship movement in constant communication with workboat companies, shipping companies, agents, terminals, coast guard, and many others. Edoc can help with software that makes your life easier.
Some of your issues…
It's stressful when you're constantly bombarded by phone calls all day—and it can lead to important things getting overlooked, even billing. Pilots having to continuously call into the office for updates is a nuisance for both the dispatchers and the pilots. A lack of information sharing in many pilotage operations leads to more phone calls, added stress, and more errors.
How Edoc can help…
By using HELM as your Marine Operations System to manage your pilot operation, you can look forward to:
- Happier staff
- Dispatchers save time and face less phone calls
- Pilots have their schedules in real-time on their mobile phones
- Significant time savings within your dispatch and billing office
- More accurate billing
- Better communication
