Hodder Tugboat Co. Ltd.
“Thanks to Edoc, the steps involved in our invoicing process have decreased by 50%, and it takes 30 hours less per week to complete.” – Mike Hodder, Operations
Hodder Tugboat is a well respected name in the BC coastal log towing industry with over a hundred successful years of family tradition. With their success came increased job load, and they were looking for ways to cope with all the paperwork and stress in the office.
Using Helm’s log towing module (named TugAssist), Hodder Tug was able to automate many of their manual processes and see an average annual return on investment of 700%. Dispatchers now save about 4 hours every morning and they can respond to customer requests approximately ten times faster. “Edoc’s product has made our office a more enjoyable place to work, and I would not want to be working here anymore if it wasn’t for them,” noted Mike Hodder.
