Success Stories
“The simplicity of Helm Dispatch Manager enables our billing process to go out in half the time it took us prior to using Helm" – Michelle Brown, Seabulk Towing
Seabulk Towing, Inc. (Seabulk), a subsidiary of SEACOR Holdings Inc., is recognized by the towing industry as an established leader in harbor ship assist operations and offshore towing services. Through a series of acquisitions Seabulk required all of their dispatch systems to be centralized without disrupting operations.
“I highly recommend Helm software and the people that make up Edoc Systems Group." – Charles Goodrich, Penn Maritime
Penn Maritime is currently the largest US coastal transporter of heated asphalt products. Their old dispatch system could not operate in a modern Windows operating system, so they contacted Edoc about Helm.
“We could not be happier with Edoc's customer service." – Andrew McAllister, McAllister Towing
McAllister Towing is one of the oldest and largest marine towing and transportation companies in the United States, operating a fleet of more than 70 tugboats along the entire Eastern Coast of the US. Their legacy system needed to be replaced without disrupting day-to-day activities and user engagement.
“Blessey Marine is most satisfied with the Helm product thus far and is anxiously awaiting the deployment of the new Safety and Incident Module!" – Albert Cavalier, Blessey Marine
Blessey Marine Services manages a fleet of 60 workboats and 100+ barges with the responsibility of picking up and delivering refined fuel from Houston all the way up the Mississippi River. Their customers are on a constant need-to-know basis with the whereabouts of their barges.
“Thanks to Edoc, the steps involved in our invoicing process have decreased by 50%, and it takes 30 hours less per week to complete.” – Mike Hodder, Operations
Hodder Tugboat is a well respected name in the BC coastal log towing industry with over a hundred successful years of family tradition.
“When we look at the total time savings that HELM has provided us, it’s tremendous!” – Johnna Rapozo, Operations
HTB is a tug & barge company based in Oahu servicing the surrounding islands of Hawaii. They were looking to bring together their manual processes and move away from one-off spreadsheets and paper.
“We were surprised at how easy it was to learn and how much it improves the pilots’ lives” – Capt. Bob Upton
Being one of the oldest pilots associations in the USA, Savannah Pilots Association needed to bring their systems into the 21st century. They accept hundreds of phone calls per day many of which are their own pilots calling in for updates.
