B2B Integration

Business-to-Business (B2B) Integration simply makes life easier for you and your customers.

Information enters and exits your company by mail, phone, fax and email all the time. Trouble is, it takes a lot of staff time to manage these comings and goings. Even worse, things can be misheard over the phone, faxes can be muddy, mail can get lost, and email can get caught in the ever increasing amount of spam filters. Sometimes the traditional way of doing things is not the best way.

Edoc offers a simple, proven, cost-effective way to transfer information between marine software systems in any businesses.

For instance, if a marine operation uses HELM to manage their operations, they can receive information from customers, ports, pilots, terminals, and other important businesses directly into HELM. Alternatively, HELM can automatically send information, such as status updates and invoices, back to those third-party companies.

This process improvement has shown to improve efficiency from 30% to 90% and reduce costs from $10 per invoice to just $1. Amazing!